Help! I can't find the location I want to book
When booking, you’ll need to select your pickup and drop-off locations from the dropdown options before continuing. We cover a wide range of destinations, but occasionally, a specific location may not appear.
If you can’t find the place you’re looking for, don’t worry! Just email us at [quotes@hoppa.com], and we’ll check with our network to see if we can arrange it for you.
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What information do I need in order to book?
When making a booking on our website, you’ll need to select your route and vehicle from the dropdown options before continuing. If you can’t find the route, vehicle, or have a special request, no problem — just email us at [quotes@hoppa.com]() and ...
Where can I find the shuttle bus platform or meeting point?
You will find the exact shuttle bus meeting point in your e‑ticket, including any platform number, stand name, or hotel pickup location. If you have not received your e‑ticket yet, please check your email’s spam or junk folder. Meeting points vary by ...
Where can I find the shuttle bus platform or meeting point?
You will find the exact shuttle bus meeting point in your e‑ticket, including any platform number, stand name, or hotel pickup location. If you have not received your e‑ticket yet, please check your email’s spam or junk folder. Meeting points vary by ...
I want to book a vehicle for 4 people when we arrive and 6 people when we return, how can I do this?
Yes, you can — it just depends on the type of service you’re booking: For shared shuttle services: You’ll need to make separate one-way bookings if the number of passengers differs for each journey. For private vehicles: Simply book for the maximum ...
I want to book a one way journey to/from the airport but I'm not taking a flight. Is this possible?
Absolutely! You can still book a one-way transfer even if you’re not flying. When booking, simply: Select your pickup and drop-off points as usual. Enter a time that’s around two hours before you’d like to arrive at the airport. Add a note in the ...