How can I change my booking?

How can I change my booking?

Making changes is quick and simple through the ‘My Bookings’ section of our website:


  • Travelling in more than 48 hours?


Head to My Bookings to make changes anytime.


  • Name or Accommodation Change (within the same city/resort)?


You can update these details right up until 24 hours before your travel date.

🔧 What You Can Do in ‘My Bookings’:


  • Cancel your booking
  • Add more passengers
  • Upgrade your vehicle type
  • Change the lead passenger’s name
  • Update flight details (arrival/departure times, dates, flight number, airline)


⚠️ Changing to a different area/city/resort?

In this case, you’ll need to cancel your booking and make a new one for the correct area.


📌 Booked through a travel agency?

All amendments must be requested directly by your travel agency. Hoppa cannot process changes without their authorisation.


⏳ Less than 48 hours before travel?

Amendments are subject to availability and may not always be possible.


📩 After you make any updates, you’ll instantly receive a new booking confirmation with the correct details.


💳 If there are extra charges, don’t worry—you’ll be shown the amount clearly and given the option to choose how you’d like to pay.